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Why Preventative Maintenance Pays for Itself

Across our installed base, customers on a Preventative Maintenance (PM) Program see roughly half the unscheduled downtime of facilities that wait for failures. The math works in three places:

1. Avoided emergency calls. After-hours emergency rates are meaningfully higher than scheduled-maintenance rates. PM customers also get reduced after-hours rates as a contract benefit.
2. Extended equipment life. Bearings replaced on a wear schedule last twice as long as bearings replaced after they fail and damage the surrounding shaft and seals. Belts replaced before they shred don't take down a controller board with them. The entire machine ages slower.
3. Operational predictability. Linen processing schedules don't get blown up by a Tuesday morning surprise. Healthcare laundries pass HLAC audits without scrambling. Hotel housekeeping turns rooms on time. Fire departments stay within NFPA 1851 cleaning windows.

What's in a PM Visit

A standard PM visit covers each washer-extractor and dryer in your operation:

• Visual inspection of door gaskets, hoses, panels, mounts, and visible wear points
• Belt inspection & replacement on a wear schedule (typically annually or when measured tension drops below spec)
• Bearing condition check via vibration analysis on softmount machines, audible/visual inspection on hardmount
• Motor amp draw measurement against spec — a reliable early indicator of bearing wear or load issues
• Electrical connection inspection — tighten lugs, check for discoloration, infrared thermal scan on high-current circuits
• Sensor calibration — temperature, water level, pressure
• Controller fault-log review — flag intermittent errors that haven't yet become service calls
• Drain & water inlet pressure verification — confirm building-side utilities are still in spec
• Chemical injector calibration against current chemistry vendor specs (in coordination with your chemistry rep where applicable)
• Lint screen, exhaust duct, and ProCapture cleaning on dryers
• Documentation — full maintenance log entry for compliance audits, sent to you within 48 hours of the visit

Cadence Options

We size PM cadence to your operation's volume and criticality:

• Quarterly — high-volume institutional operations: 1,000+ lb/day OPL, multi-machine healthcare laundries, large hotel housekeeping operations
• Semi-annual — moderate-volume commercial operations: 500-1,000 lb/day, typical hotel OPL, mid-size healthcare facilities, fire departments with multiple turnout-gear washers
• Annual — lower-volume operations: small OPL rooms, single-machine fire stations, amenity laundries

Pricing & Contract Structure

PM contracts are flat-rate annual or quarterly billing scoped to your specific equipment list. There are no surprise add-ons during scheduled visits — labor, basic consumables, and standard inspection points are included. Replacement parts beyond standard wear items (door locks, water valves, controller boards) are quoted separately and only with your approval before work begins.

Compliance Documentation

For healthcare laundries operating under HLAC certification, fire departments under NFPA 1851 record-keeping requirements, and food-service operations under USDA / FDA inspection, the documented maintenance log we provide is structured to satisfy auditor requirements. We'll work with your compliance officer to ensure the log captures the specific data points your accreditation body expects.

How to Get Started

The first step is a no-cost site survey. We come on-site, inventory your equipment (model, serial, age, condition), document any pre-existing issues, and build a PM proposal scoped to exactly what you have. The proposal lays out cadence, included services, pricing, and contract terms. No obligation, no pressure.

Frequently Asked Questions

How much does a Preventative Maintenance contract cost?

Pricing depends on equipment count, age, complexity, and visit cadence. A typical small OPL with 2-3 commercial washers and dryers is in the low thousands per year for semi-annual coverage; large institutional accounts with quarterly visits and multi-machine fleets are higher. We provide a written quote after a no-cost site survey.

Will my PM contract pay for itself?

Most operations recover the contract cost in avoided emergency-service calls within 12-18 months. For high-volume institutional accounts the payback is faster. We're happy to model the math against your service-call history if you can share it.

Do you do PM on equipment we bought from someone else?

Yes. PM is brand-agnostic — we provide preventative maintenance on UniMac, Speed Queen, Huebsch, Continental Girbau, Wascomat, Milnor, and other major commercial brands.

Will the PM tech actually be the same person every visit?

Whenever possible, yes. We assign familiar techs to repeat accounts so by the third visit, your tech already knows your machines, your chemistry, and your operational rhythm. Continuity dramatically improves the quality of preventative work.

Can a PM contract replace our manufacturer warranty work?

PM coverage and manufacturer warranty are separate. We coordinate both — PM handles preventative inspections and consumable wear; warranty covers manufacturer-defect repairs. For UniMac equipment under warranty, we are the authorized warranty service provider.